Contact Us

Contact Phonemax

Cooperation, Sales & Support

Choose the team that best matches your request. Our Shenzhen-based specialists support OEM/ODM projects, international B2B sales, marketing cooperation and after-sales enquiries.

Cooperation & Help

Contact the right Phonemax team.

For a faster response, please contact the relevant department and include the product model, order quantity, destination market and any customization requirements.

01

OEM/ODM & International B2B

OEM/ODM & Overseas B2B Sales Department

For private-label rugged devices, hardware or software customization, distribution, wholesale purchasing, quotations and international B2B order discussions.

B2B Project Coverage OEM/ODM development, distributor support, wholesale quotations and regional market cooperation.
02

Marketing, After-Sales & B2C Support

Marketing / After-Sales Department

For marketing partnerships, media enquiries, product-content cooperation and after-sales service coordination.

Consumer Support (B2C) Individual customers can contact this department for product use, warranty, repair, order and after-sales questions.

Store information & service hours

PHONEMAX TECHNOLOGY (HK) LIMITED
Room 803, Chevalier House, 45–51 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong

Customer service: working days, 9:00 AM–6:00 PM Beijing time (UTC+8).

For online orders and returns: marketing@phonemax.com. Return addresses are provided after approval; please do not send returns to the registered address without instructions.

Shipping Policy · Returns & Refunds · Privacy Policy · Terms of Service

Before You Contact Us

Help us respond more efficiently.

Please send your request to the most relevant team. Messages sent to an unrelated department may take longer to process. We appreciate your cooperation and look forward to hearing from you.

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