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Contact Phonemax

For order enquiries, shipping questions, returns, warranty and after-sales support, email marketing@phonemax.com.

Please include your order number, country, product model and a description of the issue. Do not email full payment-card details.

For OEM/ODM and wholesale enquiries, email sales@phonemax.com.

WhatsApp: +86 181 2374 8816

Customer service hours

Working days, 9:00 AM–6:00 PM Beijing time (China Standard Time, UTC+8).

Registered store contact

PHONEMAX TECHNOLOGY (HK) LIMITED
Room 803, Chevalier House
45–51 Chatham Road South
Tsim Sha Tsui, Kowloon, Hong Kong

This is the registered store contact address. For a product return, first contact customer support and obtain the return instructions and designated return address. Do not send a return to this address without confirmation.

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