A planned work-tablet drop evaluation should include the fate of the current job record, not just whether the screen still lights up. Define data and workflow acceptance criteria before a qualified reviewer conducts any approved physical test.
Define the job state to be assessed
| Job state | Question after the approved evaluation |
|---|---|
| Entry not yet submitted | Can the user identify whether a draft was saved? |
| Photo attached to a job | Is the attachment still linked to the correct record? |
| Submission was in progress | Can staff determine whether the office received it? |
| Device restarted | Does the app return to a clear, usable state? |
| Recovery was required | Is there an approved way to avoid duplicate or missing records? |
Use non-production jobs with known identifiers and a receiving system that the reviewer can inspect. Record the starting state before the test and compare local and server records afterward. Keep unknown outcomes visible; do not label a lost or ambiguous record as a hardware-only success.
Keep the test and result within their scope
The physical procedure, sample configuration and safety controls belong to the qualified evaluation plan. This article does not prescribe a drop height or ask staff to drop fleet equipment. An observation about one app state also does not establish every possible record-recovery behavior.
For purchasing, ask the supplier what the available durability report checked after its stated exposure. If it only reports physical observations, keep the application-data requirement separate rather than claiming the report already covers it.
The current T1 information does not establish a 1.5-meter drop result or guarantee preservation of third-party app records. No physical or data-recovery trial is reported here.
Review the physical-report checklist and unsynced-record guide. Ask Phonemax about available hardware evidence while the application owner defines data acceptance.
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