Terms of Service
This product warranty is provided by Phonemax Technology co., ltd (‘Phonemax, ‘Us’‘ Phonemax , ‘We’ or ‘Our’).
Subject to the conditions and limitations set out below and the Consumer Law, will at its option, repair, replace or refund any products which this warranty applies to (see below) without charge if it is defective directly caused by device or accessory quality issues arising from its manufacture or supply. Please present valid proof of purchase.
This product warranty is provided in addition to the consumer guarantees under the Consumer Law and does not limit or replace them.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
A. Warranty replacement and repair instructions
1. This warranty terms and conditions applies only to Phonemax handsets sold Globally and distributed by Phonemax through an authorized reseller.
2. The mobile phone main device has a warranty period of 12 months after the date of purchase.
3. For battery, charger, data cable, earphone & SD card, the warranty period is 12 months after the date of purchase.
4. In order to avail warranty replacement and repair services, valid proof of purchase must be presented.
5. Other product related materials (such as the Quick Start Guide and Warranty card) are not covered by this warranty.